Help & Support

Contact Us

MetaOrbit Technologies Package: com.money.salarypoint Turnaround: 24–48 Hours

Whether you have questions regarding your DailyRoutine Pro subscription, need assistance with account or data deletion, have privacy questions, or wish to report a technical bug, our dedicated support team at MetaOrbit Technologies is here to assist you.

Official Support Email

metaorbit.dev@gmail.com

Preserved direct mailto link for instant messaging.

Corporate Office

MetaOrbit Technologies

Tech Hub Sector-5, Kolkata, India

Response Window

24 to 48 Hours

Excluding major public holidays.

Support Categories

Our support team handles inquiries across the following domains:

Billing & Subscription Inquiries: Assistance with Google Play Billing, subscription status sync, or Refund Requests.
Account & Data Deletion Support: Guidance or direct execution of permanent account/data deletion via our Account Deletion Portal.
Privacy & Health Data Questions: Questions regarding data safety, Health Connect permissions, or our Privacy Policy.
Technical Bug Reports: Reporting app crashes, calculation discrepancies, or UI issues.
Feature Recommendations: Submitting ideas for upcoming DailyRoutine updates.

Before Sending a Support Request

To help us resolve your ticket efficiently, please include the following details in your email:

Account Email: The Google account email address associated with your Firebase login.
Device Details: Device model (e.g., Samsung Galaxy S23, Pixel 8) and Android OS version.
App Package & Version: DailyRoutine (Package: com.money.salarypoint).
Detailed Description: A step-by-step description of the issue or question, including transaction IDs (starting with GPA.) for billing issues.