Billing & Payments

Refund & Cancellation Policy

1. Subscription Cancellation Procedure

You can cancel your DailyRoutine Pro subscription at any time. Cancelling a subscription turns off future automatic renewals:

• Access Retained: When you cancel, your Pro features remain fully active until the conclusion of your current paid billing period.
• No Auto-Renewal: Once the billing cycle ends, your subscription expires, and your account transitions to the free tier without further charges.

2. Refund Policy Guidelines

Refund eligibility depends on the time elapsed since the transaction and Google Play guidelines:

A. Within 48 Hours of Purchase

If less than 48 hours have passed since your purchase or renewal charge, you can request an automated instant refund directly from Google Play:

1. Visit the official Google Play Order History page in a web browser.
2. Find the DailyRoutine Pro order.
3. Click Request a Refund or Report a Problem and choose the option that describes your situation.
4. Google Play usually provides an automated decision within 1 to 12 hours.

B. After 48 Hours of Purchase

If more than 48 hours have elapsed, Google Play policy requires developer support review. Please email our support team directly at metaorbit.dev@gmail.com with the following details:

• Google Account Email: The email address used for the purchase.
• Google Play Order Number: The official transaction ID starting with GPA. (e.g., GPA.3312-4567-8901-23456), found in your Google Play receipt email.
• Reason for Request: Explanation of why you are requesting a refund.

3. Manual Review & Exception Criteria

Our team evaluates post-48 hour refund requests case-by-case. Refunds are generally granted under the following circumstances:

• Accidental duplicate charges for the same subscription period.
• Verified technical flaws in the application that permanently prevent access to Pro features (after support troubleshooting).
• Unauthorized fraudulent charges (subject to verification with Google Play).

4. Cancellation vs. Refund Distinction

Please note that cancelling a subscription prevents future recurring charges but does not automatically issue a refund for past payments. If you desire a refund for a recent charge, you must submit a refund request separately as outlined above.

5. Contact Support

If you have any questions or require assistance with cancellations or refunds, please reach out to us: